FAQ

• Where do you guys ship too?
• How much does shipping cost?
• How long does it take for my product to arrive?

We process our order the following business day straight from our warehouse in melbourne 

Estimated standard shipping delivery - Estimated express shipping

(PLEASE BE AWARE) Shipping times may be subject to delays. Please be patient and feel free to email info@one-percent.com.au regarding shipping delays, we reply quick 

For orders to New Zealand, please allow 6-14 business days for standard international shipping.

• Do you guys provide a tracking order? Yes every order will come with a tracking number and live updates VIA email or SMS
• How do I track my order? After your package has been processed and dispatched from our warehouse in Melbourne, you will receive an email with a tracking number for your order. A link will be provided in your email in which you will be able to track your parcel. Regular SMS and emails will also be sent out to you with these updates.
• Do you guys ship internationally? We certainly do, as we stand proud with our standard of customer service, please see our Refund/Return Policy.